About Snap Innovations 
Founded in 2011, Snap Innovations is an artificial intelligence, blockchain, financial trading, and technology solutions company. Our clients include blockchain companies, banks, brokers, hedge funds, and proprietary trading firms. 

Our Mission 
We are on a mission to discover new technologies and new ways of doing things. Through our advancements in technology, we want to make the world a better place. 
Are you an enthusiastic individual looking to work for one of the leading financial technology companies? 

Job Description: 
We are looking for an experienced and motivated Customer Service Officer to join our money brokering business. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for clients, handling inquiries, providing information about our products and services, and addressing any concerns or issues they may have.

What You Will Do At Snap Innovations? 

• Serve as the primary point of contact for clients, responding to inquiries via phone, email, and chat in a timely and professional manner.
• Address client complaints and resolve issues to the customer's satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Keep track of all rewards and bonuses programs
• Create and curate engaging content for our website, blog, and social media channels.

Our Ideal Candidates Would Have 

• Excellent communication and interpersonal skills, with the ability to communicate effectively with clients and team members.
• Strong problem-solving skills and the ability to resolve conflicts in a timely and professional manner.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in Microsoft Office and customer relationship management software.
• Excellent written and verbal communication skills.

What else are waiting for you? 

• Competitive salary  
• Be a part of the future of financial technology by doing something meaningful.  
• Great career development opportunities in a growing company  
• Passionate and collaborative team  
• Family-like environment  
• Up-level your technical skills and capital market knowledge  
• Multi-cultural environment 

Does Snap Innovations sound like the place you want to work? Apply for a job today. 
What you do today will determine your tomorrow!